Cancellation & Refund Policy – Travelasan

Effective date: 02/10/2021

How cancellations, refunds, amendments, and non-refundable cases work for Travelasan bookings.

1.General Policy

All cancellations must be made in writing via email or WhatsApp.

Cancellation charges depend on airlines, hotels, and suppliers.

2.Flight Cancellation

Flights are usually non-refundable or partially refundable.

Cancellation rules are strictly as per airline policy.

3.Hotel Cancellation

  • 30+ days before travel: Low cancellation charges
  • 15–30 days: Moderate charges
  • 0–15 days: High or 100% charges

4.Holiday Packages

Cancellation depends on individual components:

  • Flights
  • Hotels
  • Transfers

Some packages may be completely non-refundable.

5.No Show Policy

No refund for unused services.

Includes missed flights, transfers, or hotel stays.

6.Refund Process

Refunds processed after receiving from suppliers.

Deduction includes:

  • Cancellation charges
  • Service fees
  • Payment gateway charges

Timeline: 15–30 working days

7.Non-Refundable Cases

  • Visa rejection
  • Peak season bookings
  • Promotional offers
  • Last-minute bookings

8.Amendments

Date changes or modifications may incur charges.

Subject to availability and supplier rules.